Terms of Service

1. Acceptance of Terms

Welcome to RepMinder. These Terms of Service ("Terms") govern your access to and use of RepMinder's website, products, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

RepMinder provides an AI readiness assessment platform that analyzes websites to determine how well they are optimized for discovery by AI systems such as ChatGPT, Claude, Perplexity, and other large language models (LLMs). Our Service includes:

• Website scanning and analysis
• AI readiness scoring and recommendations
• Technical SEO, content structure, and schema markup assessment
• Competitor comparison tools
• Report generation and dashboard access
• Optional GA4/GSC integrations and timeline analytics sync jobs
• Live verification runs across supported AI/search providers (currently manual/API triggered)
• Finding-linked content draft generation and content-agent workflows

During this launch phase, verification provider execution may include deterministic or simulated fallback checks when third-party provider APIs are unavailable. We disclose this behavior in product copy and reserve the right to update provider execution methods as integrations mature.

3. Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You may not share your account credentials or allow others to access your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service to scan websites you do not own or have explicit permission to analyze
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts
• Use automated systems (bots, scrapers) to access the Service in a manner that sends more requests than a human can reasonably produce
• Reverse engineer, decompile, or disassemble any part of the Service
• Transmit viruses, malware, or any code of a destructive nature through the Service
• Use the Service to harass, abuse, or harm another person or entity
• Violate any applicable laws, regulations, or third-party rights
• Resell, redistribute, or sublicense the Service without our express written permission

5. Subscription Plans and Payments

5.1 Subscription Tiers

RepMinder offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

5.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. By providing payment information, you authorize us to charge the applicable fees to your payment method.

5.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

5.4 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy. If you cancel your subscription, you will retain access to paid features until the end of your current billing period.

5.5 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price increases. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Intellectual Property Rights

6.1 Our IP

The Service, including all content, features, functionality, software, and design, is owned by RepMinder and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain all rights to the URLs and websites you submit for analysis. By using the Service, you grant us a limited license to access, analyze, and process the submitted URLs solely for the purpose of providing the Service to you.

6.3 Reports and Analysis

The reports, scores, and recommendations generated by our Service are owned by RepMinder but licensed to you for your internal business use. You may not resell or redistribute these reports without our written permission.

7. Service Availability and Modifications

We strive to provide reliable and uninterrupted service, but we do not guarantee that the Service will always be available, error-free, or secure. We reserve the right to:

• Modify, suspend, or discontinue any part of the Service at any time
• Perform scheduled or emergency maintenance
• Update features, functionality, or user interface
• Impose usage limits or restrictions

We will provide reasonable notice of significant changes when possible.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected

The AI readiness scores and recommendations are provided for informational purposes only and should not be considered professional advice. You are responsible for implementing any recommendations and verifying their suitability for your specific situation.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPMINDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your data

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless RepMinder, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit through the Service

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and all associated data
• You will not be entitled to any refund of prepaid fees
• Provisions that by their nature should survive termination will remain in effect

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in Sydney, Australia, in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).

You agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and RepMinder regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

15. Contact Information

If you have questions about these Terms, please contact us: